Comprehensive Exotic Pet Veterinary Care in Charlotte, NC


Intro
Exotic pet veterinary care is a specialized field catering to a diverse array of animals that go beyond the traditional cats and dogs. In Charlotte, NC, pet owners are increasingly drawn to unique pets, such as reptiles, birds, and small mammals. Understanding how to care for these animals is essential for their health and wellbeing. This article provides a detailed exploration of exotic pet veterinary care in Charlotte, covering key aspects such as unique health needs, available services, preventive care, and more.
Understanding Your Pet
Pet Behavior Basics
Knowing the behavioral tendencies of exotic pets is crucial for any owner. Each species has its behavioral quirks that owners should be aware of, particularly when it comes to handling and socialization. For example, reptiles may exhibit less interactive behavior compared to mammals. Understanding these differences can help in creating an environment that best suits your pet's needs.
Common Breed Characteristics
Different exotic pets possess distinct characteristics depending on their species and lineage. In Charlotte, one might encounter a range of exotic birds, such as African Grey Parrots and Macaws, each with its social behaviors and vocalizations. Small mammals like ferrets or hedgehogs may also exhibit unique traits that dictate how they should be housed and interacted with.
Species-Specific Needs
Each exotic pet requires tailored care that respects its natural habitat. For instance, reptiles often need specific temperature gradients and humidity levels to thrive, while birds may require ample space and mental stimulation to prevent behavioral issues. Owners must familiarize themselves with the particular needs of their pets to provide a nurturing environment.
Pet Care and Maintenance
Feeding Guidelines
Proper nutrition is fundamental for the health of exotic pets. Different species have differing dietary requirements. For example, herbivorous reptiles may thrive on leafy greens, while some birds need a seed mix supplemented with fresh fruits. It is crucial to consult a specialized veterinarian to determine the best dietary plan for your pet's specific needs.
Grooming Essentials
Grooming is another area where exotic pet care differs from traditional pet care. Birds may require regular nail trimming and beak maintenance, while fur-bearing mammals often need brushing to prevent matting. Many exotic pets do not shed their fur or scales in the same way conventional pets do, necessitating a unique approach to grooming.
Hygiene Practices
Maintaining hygiene is paramount to prevent health issues. This practice includes routine cleaning and disinfection of pet habitats. Failing to keep the living space sanitized can lead to a host of problems, including parasitic infections and respiratory issues.
Training and Development
Basic Commands and Skills
While training exotic pets often requires different techniques compared to dogs, it can be highly beneficial. Given their intelligence, many exotic mammals can learn basic commands, which can aid in their management. Consistency and positive reinforcement usually yield the best results.
Behavioral Training Techniques
Effective training methods for exotic pets often emphasize trust and comfort. It is essential to establish a bond of trust with your pet, which can facilitate smoother training sessions. Techniques such as clicker training can be particularly effective.
Addressing Common Behavior Issues
Owners should remain vigilant for common behavioral problems, such as aggression or anxiety. Recognizing these signs early allows for timely intervention, often involving behavioral training or a consultation with a veterinarian.
Health and Wellness
Routine Vet Check-ups
Regular veterinary check-ups are vital for exotic pets. Many conditions remain unnoticed until they advance significantly. Therefore, proactive measures such as annual health assessments can detect potential issues early. Finding a vet who specializes in exotic animals is imperative.
Vaccination Needs
Vaccination requirements can vary based on the species. Some reptiles and birds may require specific vaccinations to prevent diseases that are prevalent in their populations. Owners should discuss a tailored vaccination schedule during veterinary visits.
Recognizing Signs of Illness
Pet owners must be adept at recognizing signs of distress in their exotic animals. Symptoms can be subtle in some species, making it essential to know your pet’s normal behavior. Signs such as lethargy, changes in appetite, or unusual vocalizations may indicate illness.
Enrichment and Activities
Indoor vs.
Outdoor Activities
Providing proper enrichment is crucial to maintain mental health in exotic pets. Indoor activities may include puzzle feeders tailored for specific species, while outdoor enrichment could involve supervised time in a safe, enclosed area. Each pet's need for exercise and stimulation should guide these decisions.
Interactive Toys and Games
Investing in interactive toys can significantly aid in keeping exotic pets mentally stimulated. Birds, in particular, benefit from toys that encourage chewing and problem-solving. This also fosters their natural behaviors and reduces the likelihood of boredom-related problems.
Socialization Opportunities
Socialization is important, especially for species known to thrive in social groups. Offering structured opportunities for your pet to engage with humans or other animals can promote healthy interactions and reduce anxiety.
Seeking appropriate veterinary care is crucial for the well-being of exotic pets. Specialized vets in Charlotte can help guide owners in making informed decisions.
Understanding the complexities of exotic pet care can lead to healthier, happier lives for these unique animals. By dedicating time to learn about their needs, behaviors, and proper care, owners can make a positive difference.


Understanding Exotic Pets
Understanding exotic pets is crucial for owners who wish to provide proper care and ensure the well-being of their unusual companions. These animals often have specific needs that differ significantly from more common pets like dogs or cats. Knowledge of the characteristics and behaviors of exotic pets aids in creating a suitable environment for them. Additionally, by recognizing their unique health requirements, pet owners can seek timely veterinary care, leading to better health outcomes.
Definition of Exotic Pets
Exotic pets are typically defined as non-domesticated animals that are kept as household companions. They include a wide variety of species, from birds and reptiles to small mammals and amphibians. Unlike traditional pets, these creatures may require specialized care, habitats, and diets. Owners must understand the specific traits of their exotic pets to cater to their special requirements.
Common Types of Exotic Pets
Exotic pets come in many forms. Here are some common types:
Birds
Birds are some of the most popular exotic pets. They can range from small parakeets to larger species like macaws. Their vibrant colors and ability to mimic sounds make them appealing to many. Birds require social interaction, mental stimulation, and a proper diet. Their natural intelligence can lead to strong bonding with owners. However, potential owners must be aware that some birds can be loud and may live for several decades, which implies a long-term commitment.
Reptiles
Reptiles such as snakes, lizards, and turtles are also common choices for exotic pet enthusiasts. They often provide a low-maintenance option compared to mammals. Reptiles require specific temperature and humidity conditions that must be monitored closely. Additionally, their diets can be quite varied, depending on the species. Owners should educate themselves about the needs of their specific reptile species to ensure a healthy lifespan.
Small Mammals
Small mammals like ferrets, guinea pigs, and hamsters are increasingly popular exotic pets. They tend to be social and interactive, providing companionship without the responsibility of larger pets. Their small size makes them suitable for various living situations. However, owners need to understand their social structures, as some may thrive in pairs or small groups. Proper cage setup and frequent handling are crucial for their health and happiness.
Amphibians
Amphibians, including frogs and salamanders, represent another category of exotic pets. These creatures often have unique care requirements, including specific water quality and temperature. Keeping amphibians can be rewarding since they often display fascinating behaviors. However, their delicate nature means they can be sensitive to environmental changes. Owners must cater to their specific habitat needs to maintain their health and vitality.
In summary, understanding the diversity of exotic pets and their specific care needs is essential for fostering a healthy and enriching environment. As pet owners, being informed about these factors ensures a fulfilling relationship with exotic companions.
The Role of an Exotic Pet Vet
Caring for exotic pets demands specialized knowledge and skill. This role becomes crucial when considering the unique health needs and behaviors of animals like reptiles, birds, and small mammals. Exotic pet veterinarians play a vital role in ensuring these animals receive appropriate medical care. Their understanding of species-specific conditions shapes how they diagnose and treat issues. The focus is not only on treating ailments but also on preventive care.
Specialized Knowledge
Exotic pet vets possess in-depth knowledge about various species, which sets them apart from traditional pet veterinarians. This expertise allows them to identify potential issues that may arise specifically due to the unique biology of exotic pets. For instance, different reptiles require specific temperature controls, dietary needs, and habitats compared to a dog or cat. This specialized education is essential for providing suitable care, as many issues can go unnoticed without the right knowledge base.
Services Offered
Veterinary services for exotic pets can be comprehensive, focusing on various aspects of their health care. This section will outline some critical services provided by these specialists.
Preventive Care
Preventive care is foundational in providing long-term health for exotic pets. Regular checkups help identify early signs of medical issues before they develop into serious concerns. Unlike more common pets, exotic animals can show vague signs of illness. Therefore, preventive measures become even more significant. Maintaining a appropriate diet, offering clean habitats, and ensuring right socialization are vital components of their overall health strategy. This proactive approach significantly contributes to the wellbeing of exotic pets and can lengthen their lifespan.
Diagnostics
Diagnostics form another cornerstone of veterinary care. Diagnostic tests may include blood tests, fecal examinations, or imaging. These tools help identify underlying health issues, which may not be evident through physical examination alone. Accurate diagnosis leads to effective treatment plans, which is particularly important given the unique physiology of exotic animals. Quick and correct diagnostics mean that diseases can be addressed promptly, minimizing stress on both the pet and its owner.
Surgery
In some cases, surgical intervention is necessary. Exotic pet veterinarians are trained to handle surgeries specific to exotic species. Their expertise in anatomy and physiology enables them to perform delicate procedures with precision. Surgical care can range from routine spaying or neutering to more complex surgeries, depending on the condition of the pet. Being knowledgeable about the unique challenges of each species keeps pets safer during operative procedures.
Emergency Care
Emergency care is also crucial for exotic pets. Knowing when to seek immediate help can be a matter of life or death. Exotic pets can have acute emergencies that require fast responses, such as trauma or sudden illness. Having access to a veterinarian skilled in handling such emergencies is essential, especially in critical situations. Additionally, many veterinary practices in Charlotte now provide specialized emergency services for exotic animals. This accessibility ensures help is available when it’s urgently needed.
The role of an exotic pet veterinarian is vital to the health and wellbeing of unusual animals. Specialized knowledge helps in providing tailored care, while various offered services ensure both preventive and emergency measures are addressed effectively.
Choosing an Exotic Pet Vet in Charlotte
Selecting a veterinarian for an exotic pet is critical. This decision can shape the health and well-being of your unique animal companion. Exotic pets often have specific needs that differ significantly from cats or dogs. Understanding the nuances of these types of pets requires careful consideration when choosing a veterinary professional.
Researching Veterinary Clinics
Begin by researching clinics that specialize in exotic pet care. Use online resources, such as local directories, to compile a list of potential veterinarians in Charlotte. Pay attention to reviews and customer experiences; feedback from other exotic pet owners can provide insights into the quality of care.
Check the clinic’s website for information about their services and approach to exotic animal care. Many clinics will outline their specializations. Look for details about the types of exotic pets they treat, as not all veterinarians share the same expertise.
Word of mouth can also be effective. Speak with fellow pet owners, community members, or local exotic pet stores for recommendations. When you have a shortlist, visit the clinics in-person. This allows you to observe the facility and speak directly with the staff.
Credentials to Consider
When choosing an exotic pet vet, credentials are essential. Vet school alone is not enough. Look for additional certifications and training related to exotic animal care. This ensures your veterinarian has specific knowledge necessary to treat your pet properly.
Board Certification
Board certification is a significant credential. It denotes advanced training and expertise in a particular field. A veterinarian who is board-certified in zoological medicine has passed rigorous evaluations. This shows commitment to excellence in exotic pet care.
Key characteristics of board certification:


- Rigorous exams
- Specialization in exotic species
- Continuing education requirements
This choice is beneficial because it shows that the vet is skilled. They understand the complex needs of exotic animals.
One unique feature is that board-certified vets have access to a network of professionals. This can provide additional insights and support for complex cases. However, board-certified veterinarians may be less common, which can limit options.
Experience with Specific Species
Experience with specific species is another important factor. Some veterinarians may be excellent in general exotic pet care but may specialize more in certain types of animals. For example, a vet may excel in avian care but lack experience with reptiles or small mammals.
Key characteristics of experience with specific species:
- Vast knowledge of species-specific conditions
- Familiarity with behavioral needs
- Expertise in nutrition and habitat management
This expertise can greatly enhance the quality of care your pet receives. The unique feature here is that a vet with experience in specific species can help you design a healthcare plan tailored to your pet's needs.
Consider the advantages of having a vet well-versed in your specific pet species. They can spot problems early and provide targeted treatment. However, finding such specialists may require more time and effort, as they are not as plentiful as generalists.
Building a connection with a specialized vet can lead to better overall health for your exotic pet.
Preventive Health Care for Exotic Pets
Preventive health care is vital for the well-being of exotic pets. Unlike more common animals, exotic pets have unique health needs. Understanding these needs impacts their quality of life. Preventive measures can help identify potential health issues before they escalate. Regular care helps ensure your pet lives a healthy and fulfilling life.
Regular Veterinary Checkups
Regular veterinary checkups are essential for exotic pets. Many owners might overlook this aspect, thinking their pet looks fine. However, some health issues are not visible from the outside. A vet specializing in exotic animals can perform thorough examinations. These exams typically include checking weight, examining skin, and assessing dental health.
Frequent checkups allow for early detection of health issues. This could be metabolic disorders in reptiles or respiratory infections in birds. Regular visits establish a baseline for your pet's health. This makes it easier to spot changes in their condition.
"Preventive care is not just for common pets—exotic pets thrive with attention to their unique needs."
Vaccination Requirements
Vaccination is another critical aspect of preventive health care. Many exotic pets require specific vaccines to prevent serious diseases. For instance, ferrets need a rabies vaccine, and certain bird species should receive vaccinations against viruses like avian influenza.
Consult with a veterinarian who understands the specific vaccination needs of your pet. They can provide tailored advice based on your pet's species and lifestyle. Staying up to date with vaccinations can safeguard your pet from potential outbreaks. Likewise, it helps protect other animals in your home.
Nutrition and Diet Management
Proper nutrition is foundational for the health of exotic pets. Every species has its own dietary requirements. For instance, while some reptiles need a diet rich in calcium, birds might require seeds and fresh vegetables. Understanding these needs is vital for their growth and health.
Creating a balanced diet also involves observing your pet's behavior and condition. An unbalanced diet may lead to issues like obesity or malnutrition. Consulting a veterinarian can help outline an appropriate dietary plan. Furthermore, incorporating supplements, if needed, can enhance their health considerably.
In summary, preventive health care for exotic pets is imperative. Regular checkups, vaccinations, and nutrition all play vital roles. As an owner, being proactive about these areas ensures a healthy and vibrant life for your beloved exotic pet.
Understanding Common Health Issues
Understanding the common health issues that affect exotic pets is crucial for any owner. Exotic pets each have their own unique set of health challenges, often influenced by their species, habitat, and diet. Being knowledgeble about these conditions helps in recognizing potential problems early, ensuring timely intervention from a veterinarian. This article will help pet owners appreciate the specific health needs peculiar to their animals, ultimately leading to better care and improved quality of life.
Species-Specific Conditions
Different species of exotic pets can exhibit a wide array of health issues. For instance:
- Birds are often susceptible to respiratory problems and feather plucking. They may also face issues related to nutrition, such as obesity due to improper diets.
- Reptiles, like turtles and snakes, frequently experience metabolic bone disease. This condition stems from inadequate calcium or ultraviolet light exposure. They also can suffer from parasitic infections if their environment is not properly maintained.
- Small mammals, including ferrets and guinea pigs, might encounter dental disease due to overgrown teeth. They also experience problems like obesity or pregnancy complications.
- Amphibians, such as frogs, can develop skin infections or diseases related to water quality. Their permeability makes them especially vulnerable to environmental toxins.
Recognizing these species-specific conditions is vital. Pet owners should regularly consult with their exotic pet veterinarians. This proactive approach can lead to better health outcomes for these unique animals.
Signs of Illness to Watch For
Vigilance in observing unusual behavior is essential. Exotic pets often mask signs of illness until they are severely affected. Here are some common signs that indicate health issues might be present:
- Changes in Appetite: A decrease in food intake is usually a first indicator of illness.
- Behavioral Changes: Increased lethargy or hiding can suggest discomfort or distress.
- Respiratory Issues: Signs such as wheezing, coughing, or difficulty breathing require immediate attention.
- Physical Changes: Weight loss, unusual droppings, or abnormal skin appearance should prompt a visit to the vet.
- Grooming Habits: Excessive grooming or lack of grooming in pets like birds can indicate underlying health concerns.
Monitoring your pet's health and behavior closely is critical. Early detection can often make a significant difference in prognosis and recovery.
In summary, understanding common health issues in exotic pets involves recognizing species-specific conditions and being alert to signs of illness. Awareness allows pet owners to seek the right veterinary care when necessary, ensuring the well-being of their cherished companions.
Emergency Veterinary Services
Emergency veterinary services are crucial for ensuring the health and survival of exotic pets. Animals such as reptiles, birds, and small mammals often exhibit unique health issues that may not be easily recognized by their owners. In emergencies, timing is critical. Rapid access to specialized care can make the difference between life and death.
An emergency vet is trained to recognize serious conditions related to exotic pets. Understanding what constitutes an emergency is essential for pet owners. Many animal owners might misinterpret symptoms, leading to delays in seeking help. Thus, knowing what to look for can save a life.
Recognizing an Emergency
Recognizing an emergency in an exotic pet requires awareness of specific behaviors and symptoms. Notable signs of distress include:
- Sudden lethargy or refusal to eat
- Labored breathing or difficulty moving
- Unusual vocalizations or signs of pain
- Changes in feces or urination patterns
- Physical injuries such as cuts or fractures
Each species may exhibit different signs when facing health crises. Therefore, pet owners should familiarize themselves with the typical behaviors of their exotic pets. Some signs that might seem trivial initially can escalate into severe issues without prompt attention.


"Understanding the nuances of exotic pet health can empower owners to act swiftly in emergencies."
Finding Emergency Care in Charlotte
In Charlotte, finding emergency care for exotic pets is essential. The city has several specialized veterinary clinics that offer emergency services. Owners should consider the following when selecting an emergency veterinary provider:
- Reputation: Look for clinics that have experience handling exotic animals.
- Capabilities: Confirm the clinic has emergency facilities and a trained staff.
- Accessibility: Consider the location and hours of operation. Emergencies can happen at any time, so a clinic with extended hours is beneficial.
Researching online or asking local pet communities for recommendations can provide valuable insights. Websites like Reddit may have forums where experienced exotic pet owners share their insights and recommendations. Building a relationship with a trusted emergency vet beforehand can provide peace of mind and facilitate quicker care during an actual emergency.
In summary, emergency veterinary services play a vital role in the overall health management of exotic pets. Recognizing when a situation is urgent and knowing where to find help can greatly affect outcomes for these animals.
Building a Relationship with Your Vet
Building a relationship with your veterinary professional is crucial for the well-being of your exotic pet. This bond helps ensure that your pet receives timely and appropriate care. As exotic pets often have unique health needs and behavioral traits, a trusting relationship between pet owners and veterinarians enhances the quality of care and communication.
A strong relationship fosters an environment where pet owners feel comfortable discussing concerns. This open dialogue allows veterinarians to provide better informed and tailored care. Additionally, maintaining regular communication can help you stay updated on any health changes or preventative treatments that are essential for your pet’s well-being.
Moreover, developing a connection with your vet can also lead to a more proactive approach to pet health. Understanding your pet's habits, diet, and behavior can help in identifying potential issues before they escalate. This preventive care is especially important for exotic pets, as specific species may exhibit different signs of illness compared to more traditional pets.
Effective Communication
Effective communication is a cornerstone for a successful veterinary relationship. This ensures both you and your veterinarian are on the same page regarding the health and care of your exotic pet. Being clear about your pet's history, habits, and any changes noted will provide valuable insights.
You should share information on your pet’s diet, environment, and any behavioral shifts noticed. Simple observations can give clues to the vet about potential health issues. In return, your veterinarian must articulate diagnoses, treatment plans, and any medical jargon in a way that you understand.
Here are some tips to enhance your communication with your exotic pet vet:
- Prepare Notes: Before an appointment, jot down any concerns, questions, or observations.
- Ask Questions: Don’t hesitate to seek clarification on medical terms or treatment options.
- Follow Up: After your visit, keeping in touch can help monitor the effectiveness of any treatment.
Clear and continuous communication enhances the quality of care and empowers pet owners.
Trust and Transparency
Trust and transparency build the foundation of any strong veterinarian-client relationship. When pet owners trust their vets, they are more likely to follow recommendations regarding treatments and preventive care. Conversely, if you feel uncertain about what is being communicated, it may lead to hesitation in acting on the vet’s advice.
Trust is usually cultivated over time. As you observe the vet’s procedures and see positive outcomes for your exotic pet, your confidence in their expertise can grow. Transparency from the veterinary side also plays a key role. This includes being clear about treatment options, potential risks, costs, and outcomes. An honest approach leads to better decision-making and ensures you remain informed.
Your veterinarian should not only focus on treating the ailment but also advocate for your pet’s overall health. Look for a vet who encourages you to ask questions and expresses commitment toward your pet’s well-being.
When trust and transparency exist, pet owners and vets can collaborate more effectively. This collaborative relationship enables a thorough examination of your pet’s health and creates a sustainable care plan tailored to your pet’s specific needs.
Resources for Exotic Pet Owners
The landscape of exotic pet ownership requires more than just a passion for unique animals; it demands access to specific resources that can aid in their care and well-being. Understanding the intricacies of veterinary needs, nutritional guidelines, and general support structures is vital. This section will explore valuable resources to arm pet owners with knowledge and community support necessary for the health of their unusual companions.
Online Communities and Support Groups
Online communities serve as invaluable platforms where exotic pet owners can connect, share experiences, and seek advice. These support groups can be found on various social media sites, such as Facebook, or on specialized forums, like Reddit. In these spaces, users can discuss a variety of topics, such as:
- Specific care guides for different species.
- Shared personal experiences regarding health issues and solutions.
- Recommendations for veterinarians who specialize in exotic pets.
- Tips on feeding, housing, and general care.
Engaging in these communities promotes a sense of belonging among exotic pet owners. It allows individuals to exchange insights that can significantly enhance their pets' lives. Such connections can also lead to fostering friendships, collaboration on events, and organizing meet-ups, further enriching the overall experience of pet ownership.
Educational Materials and References
Access to quality educational materials is another critical aspect for exotic pet owners. Reliable references provide foundational knowledge regarding the species they keep. These resources can include:
- Books: Many authors specialize in exotic animals, providing essential information on health, behavior, and husbandry. Titles by experts in the field offer well-rounded insights.
- Websites: Reputable organizations often publish articles and guides dedicated to exotic pet care. Websites like the American Association of Zoo Veterinarians can be particularly useful for owners seeking credible knowledge.
- Workshops and Seminars: Participating in local events hosted by veterinary clinics or animal organizations can deepen understanding of animal care.
Having access to diverse educational sources helps pet owners make informed decisions about their pets' health. They can better identify issues, understand species-specific needs, and improve the overall quality of life for their exotic pets. Additionally, when seeking care from veterinarians, the knowledge gained from these materials allows for more meaningful conversations about health concerns and care strategies.
"In the world of exotic pet care, knowledge is power. By leveraging available resources, you not only enhance the life of your pet but also empower yourself as a responsible owner."
The Future of Exotic Pet Care
The future of exotic pet care is increasingly becoming a focal point for veterinarians, pet owners, and the general public. Understanding how veterinary practices evolve will help ensure that pets receive the best possible care. This topic emphasizes the need for adaptation to changing trends and challenges in the field. As pets' health requirements continue to shift, so too must the approaches and attitudes that surround their care.
Innovations in Veterinary Medicine
Veterinary medicine for exotic pets is witnessing a variety of innovations. These advances aim to improve diagnosis, treatment, and overall pet health. New technologies, such as telemedicine, allow pet owners to consult with veterinarians remotely. This can be particularly beneficial for exotic pet owners who live in areas with limited access to specialized care.
Examples of innovations include:
- Advanced diagnostic tools: Techniques such as ultrasonography and endoscopy enhance the ability to diagnose intricate conditions in exotic pets.
- Surgical advancements: Minimally invasive surgical techniques reduce recovery times and improve outcomes for delicate species.
- Novel pharmaceuticals: New medications are developed for species with unique metabolic requirements, leading to more effective treatments for ailments.
Staying informed about these advancements can aid pet owners in making sound decisions regarding their pet's health.
Shifts in Public Perception
Public perception of exotic pets is changing significantly. Years ago, these animals were often viewed as merely the 'unusual' choice for a pet. Now, there is increasing awareness of their needs and the responsibilities that come with their care.
Greater access to information through various platforms has educated many people on the complexities involved in keeping exotic animals. This shift has led to:
- An increase in advocacy: Organizations now promote better living conditions and care standards for exotic pets.
- Stricter regulations: Adoption and sales of certain species are more regulated, which helps prevent impulse buying and enhances animal welfare.
- Demand for specialized care: More pet owners are seeking veterinarians with knowledge specific to their pet's species, ensuring higher-quality care.
The awareness around proper care for exotic pets has never been this high. Owners are actively seeking out knowledgeable veterinarians and resources to support their pet's needs.